The final case study was very useful, watching my own behaviour on the video and that of others. Also, pausing the tape and teaching us about tactics and ways to make the negotiation process move along faster and smoother, was very useful.
Really enjoyed the whole day, it was very helpful especially knowing what others want!
I really enjoyed learning about body language and how to read people. Also learning tactics for improving negotiation skills.
Good to see yourself negotiating - received lots of tips to take away!
The video session was very useful and interesting.
Excellent experience very useful framework - it was the first time I had seen myself negotiating and it was invaluable. A very good day, useful experience and I had fun!
The trainer was very good, lots of patience and gave plenty of examples.
Great insight to the structure of negotiation.
Very good as it put us outside of our comfort zones.
Persuasion - very useful - difficult to practice but an excellent tool.
Extremely useful course.
The video-taped case study was the best part of the day. I've never had the opportunity to analyse how I act during negotiation.
The interaction proved very insightful. I learnt practical skills that I can apply to everyday scenarios. Calum was a very engaging tutor.
"I think the balance between theory and practical was just about right."
"The video conference teaches you what not to say and to improve on your good points. Very enthusiastic presenter who brought the day to life."
"It was a very useful day - I thought the video case study was very useful."
"I liked the manner by which the day was held in "light" frame but with all relevant facts. I will be using principles in day to day job: proof the course is worthwhile."
"It would be very difficult to improve the training. Session was one of the best I have been to, as many different points of training were covered."
"Very informative and interesting exercises. The practical elements enabled me to learn a lot about ways of negotiation."
"I enjoyed it more than I thought I would! Thought the video exercise was very useful - along with the review."
"Case study and video element were extremely good."