"I enjoyed the complex case studies and the sensory persuasion session."
"I liked whole brain profiles, good practice during the course and working group skills."
"I enjoyed the explanation on how to read the face and eyes. There was good participations and interaction from the group, the course has confirmed what tools we are using on a regular basis with the customers. It was great to share the experience with my work colleagues."
"I liked the framework exercise, the concession strategy, thinking preferences, whole brain discussions and understanding. Although the course was explained in details, there was quite a lot of information and more time would be required to cover the material."
"Flow chart was useful, I enjoyed whole brain profile explanation and advise, the case studies, specially Microsoft case, which confirms the importance of negotiation. Though the review was interesting and would like to have seen more videos of me under pressure."
"The training environment and the case studies were good. Understanding my conflict styles profile was a good learning."
"HBDI profile was very interesting, I liked the negotiations simulations and discussions, SWOT analysis, concession strategy and case studies. Dresden case study was a great learning opportunity, even under the constrains."
"I enjoyed the case studies, the open discussions, open feedback, the video review and HBDI introduction. More time could be allowed for case study preparation and feedback to personal performance and profile, the whole training was very compressed, as it was too much information for three days."
"I enjoyed the personality profile and the case studies."
"I liked the concession strategy, the outcome frame and videos. The role plays were a good learning atmosphere, and the examples were relevant to my work field."
"I liked the mix of presentation and practice, case studies, SWOT analysis and concession strategy. I would like a second similar case study to our final customised case study, but swapping roles such as procurement VS supplier."
"I enjoyed the TEL case study and the revision of videos, as it gives clues for improvement.. I would have liked more time for case studies and activities as it helps with preparation. learned about principles, concession and influence."
"Liked the video review of the negotiation, instructor's positive approach and good understanding of the industry."
"Enjoyed the case studies and review of negotiations, where I noticed that I need to change the tempo when I talk. Also liked the team preparation and personal profiles."
"Good general involvement, liked Cialdini video speech."
"I enjoyed the case studies."
"Liked Competitive VS collaborative negotiation strategies and the case studies, specially Cialdini. It would help to have more time as time-scale was very short, same course material, however over a bit more time."
"Good performance by the trainer and all participants contributed. Enjoyed Cialdini and Bentley case studies."
"Very well presented and very relevant content, valuable to my position, enjoyed the internal case study and practical sessions."
"The video review feedback was great, team interaction was very positive, team interplay and lots of ideas exchange, great course overall. Interactive, upbeat, well presented; style, flow, timing were all great. Good team effort, knowledgeable and well spoken instructor, easy to understand, overall excellent."
"Some good reminders and new topics,. Video review were good and brought about interaction within the group. In general an interesting and useful three days, while putting everything in practice will be impossible, there were plenty of things to help with the future and further develop over time. Also enjoyed whole brain profile."
"Great overlap between negotiations and sales training, practical examples, video feedback, self tools, HBDI profile."
"Improved from experienced trainers. Study cases were close to real world, enjoyed SWOT analysis and Cialdini's video."
"I though it was beneficial to to have completed a case study with a team to share ideas. For me, the case study was too complex for the time frame given to complete it. Well structured course."
"Interaction and discussions amongst all, good mix between video, exercises and presentations . Good guidance during preparation meetings."
"Very well tailored to the TEL needs. Trainer was well prepared and had knowledge about TEL and case studies were “real life” cases, which is good as you can see the benefits easier. Maybe one more day for the training could relax the very tight schedule. I liked to see my improvement from the morning session to the 'semi' case study."
"Enjoyed the framing exercise, concession strategy, HBDI discussion, understanding, thinking preferences, the detail and the way it was positioned. More time required to cover material. The days went every quickly, a good sign."
"Good mix of media."
"Case studies were useful in putting training into practice. Benefited from introduction and clear explanation vs strategies to be used."
"Liked the class interaction, case studies, role plays, material and influence video."
"Good share between members, tactics discussions and exercises."
"Good mix of media."
"Really liked the interactive sessions and HBDI profile, the understanding of your strengths and weaknesses and the ability to focus on different styles."
"Gained from persuasion and influence, aspiration base and real base."
"Enjoyed the SWOT methodology."
"Enjoyed the whole brain profiles."