Updated: 4 Aug 2017
Gates of Heaven
Price Tactics for Win-Lose Negotiations
Make a good first offer when negotiating price.Learn about anchoring, counter anchoring and offering a package to gain the best value.
Using Mediation for Resolving Disputes
This case study shows how mediation can be more beneficial to a business relationship than other dispute resolution mechanisms.
Negotiation Positions vs. Interests
Divergent viewpoints can be great at stimulating new ideas, or dangerous in leading to loss of productivity. An introduction into the interest based route to resolving organisational