Updated: 4 Aug 2017
How to Fire Tech Support
Having good options available before you start negotiating is best practice. You'll feel empowered and confident to either reach a mutually satisfactory agreement, or walk away
Chinese Team Negotiation
Cross-cultural negotiation requires very detailed preparation on cultural differences. The history of business negotiation shows that many negotiations in China failed not
The Heart and Mind of the Negotiator (book review)
Emotions vs. Thoughts - a perennial question facing negotiators is put under an expert's microscope and examined from many perspectives. Includes tests and examples.