Updated: 4 Aug 2017
How to Fire Tech Support
Sales Negotiation Training
Close more deals at higher Revenue & Margins. Tool-sets to keep control.
"The training was excellent and is being used on a regular basis and broadly across the team. Trading Plans have become common, though not always done with the thoroughness that they should be. I've also seen us establish relationship goals, particularly in challenging negotiations, spend more time preparing and debriefing, and use our Business Managers
HR Leading through Persuasion & Influencing
If HR Directors and Managers are to gain effective legitimacy, they should never neglect the importance of their ability to persuade their peers and co-workers.
Top 10 Interview Questions and Answers
What stands between you and that great career move is often an interviewer's toughest questions. Handle these tricky interview questions and you'll level the interview playing
The Fixed Pie Syndrome in Union Negotiation
This case study shows how a limited fixed pie distributive negotiation style can damage negotiations with labour unions.