[ni-goh-shee-ey-shuh n] [skils]
What is negotiation skills? Negotiation skills are required to secure better agreements in our personal and business lives. Negotiating skills include methods of:
- Persuading and influencing
- Employing tactics, techniques, tools, systems, processes, and teamwork
Negotiation skills can be learned. Meaning, “born negotiators” are a myth. Successful negotiators need to develop a variety of skills. These are drawn from various disciplines.
Business negotiation deals typically include:
- … and even ideas
Not all negotiation skills can be learned from a book alone. In essence, this is because negotiations often need face-to-face or phone interaction. In fact, the best negotiation skills training should involve a great deal of practical role-plays. These should be followed up with tailored feedback discussions.
There’s an increasing trend of negotiating via web-based platforms (e.g. online bidding). These can require specialized negotiation skills to maximize or defend value.