Updated: 4 Aug 2017
Using Mediation for Resolving Disputes
This case study shows how mediation can be more beneficial to a business relationship than other dispute resolution mechanisms.
Negotiation Approaches and Perspectives
Before rushing ahead to the negotiation table, sit back for a while and consider these thought provoking negotiation approaches, perspectives and questions.
Chinese Business Negotiations' 'Guanxi'
This instructive negotiation case is published with permission from Dr Bob March's excellent book "Chinese Negotiator".