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Updated: 8 Jun 2026

Sales Negotiation Training

Sales Negotiation Training

Feel far more confident closing more and larger deals in less time, at higher margins. Have fun learning how to close win-win deals using our world-first sim game.

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Brent Vick Director of Global Sales Excellence testimonial-logo-mobile
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We exceeded our revenue & margin goals

Why take this Sales Negotiation Course?

Why Take This Course

Do you want to discount less, enjoy higher close rates, shorter deal cycles, close bigger deals, improve relationships, upsell and cross-sell more effectively? In our post-training assessment, our sales graduates boast of significant improvements in both revenue and margin.

Using our world-first negotiation sim game, you'll gain multiple more insights into your dealmaking. This translates to a dramatic acceleration in your learning, resulting in you feeling far more confident and competent when you graduate.

If it's your sales team you need to train, then let's diagnose their needs and baseline your team against other sales teams using our online profile.

Ewald Braith Telecom President

Five years later, we had doubled the size of the business and improved profitability. We saw a significant advantage in winning new business because of the negotiation skills.

Training Course Overview

We take a highly interactive approach to learning. Most of your time will be invested in practical and fun sim game role plays together with feedback coaching, group discussions, polls and Q&Aโ€™s. Theory is kept to a minimum. Our toolsets make preparing for and closing your biggest deals far easier.

Our sim game enables us to accommodate class sizes of up to 20, while giving an unrivalled level of detailed personalized feedback to all participants. This accelerates your teamโ€™s development, converts to business results while delivering course cost savings.

Learning Outcomes

Level 1 Level 2 Level 3 Level 4 Level 5 Level 6
4ยฝ hours
Increase margins through better pricing integrity
  • Anchor first with ambitious open offers, counter procurementโ€™s anchors, and use incrementing.
Reduce risk, compromises, and discounting
  • Set โ€œwalk awaysโ€, and use incrementing.
Create and claim more value
  • Achieve more collaborative win-win outcomes.
  • Claim the lionโ€™s share of your value.
Optimize deals by choosing styles
  • Make the important distinctions between each of the five styles to consciously choose and switch the styles you use.
  • Control the deal by subtly steering towards collaboration and competition.
  • Diagnose negotiatorsโ€™ preferred styles under pressure, including a sim game and personalized negotiation styles profile.
4ยฝ hours
Increase win rates, improve margins, reduce deal cycle times
  • Measure the missed value, or gold left on the table, using our world-first sim game.
  • Beat out the competition by better understanding the customerโ€™s needs and wants, and by optimizing the exchanges to deliver more value to the customer. This further reduces pressure to discount and shortens deal cycle times.
Minimize risks and maximize leverage
  • Employ SWOT analysis to understand the major areas of value and risk.
  • Dovetail the SWOT into preparing a Trading Plan.
  • Identify leverage opportunities in both directions to create and exchange value optimally.
Gain control; keep control
  • Dovetail the Trading Plan into a meeting agenda.
  • Use agenda sequencing and offer bundles to leverage trades.
  • Turn complexity to your advantage with superior preparation.
4ยฝ hours
Gather information via questions
  • Understand the hierarchy of questions.
  • Practice writing out questions.
Handle objections to gather insights and regain control
  • Practice how to start responding to objections using three types of reframes.
Use pre-meetings to build trust and gather vital information
  • Master asking questions in the optimal sequence to gather information before making offers.
4ยฝ hours
Earn trust, be liked more, and build up favors
  • Use discussion groups to brainstorm the best practical ways to be liked more and build trust.
  • Expand upon the ways in which to use reciprocity.
Prepare effectively as a team for bigger, more complex deals
  • Practice preparing as a team to maximize value.
  • Learn team roles.
4ยฝ hours
Increase win rates in less time with stories
  • Master the six steps in crafting a persuasive sales story.
  • Avoid the common story pitfalls most salespeople fall into.
4ยฝ hours
Guard against manipulative tactics and employ ethical tactics
  • Identify and learn how to counter the most dangerous tactics.
  • Select tactics to defend and create value.
Gain control using emails and phone calls
  • Learn the best practices for gaining and keeping control using emails and phone calls.
Control the style of deals using seating
  • Recognize which room layouts are conducive to collaboration and which are conducive to competition.

Sales Negotiation Training

Feel far more confident closing more and larger deals in less time, at higher margins. Have fun learning how to close win-win deals using our world-first sim game.

Michel van den Berg Sales Director Mobile

Very positive training. Key take aways for my team in the months since the seminar have included asking for something in return and being prepared.

Participant Journey Leadership Journey
Complete an online diagnostic profilesWatch negotiation training videosTechnology Session including playing a sim gameAcquire toolsets and participate in Levels 1 through 6Read sim game instructions and start preparing for Levels 2+Sim Game Reinforcement(Electable)Complete scored assessmentPass mark: 50%Receive personalized assessment report and graduation certificate15 minutes2 hours30 minutes6 x 4.5 hours5 x 1 hour4 hours30 minutes
Complete an online diagnostic profiles15 minutesWatch negotiation training videos2 hoursTechnology Sessionincluding playing a sim game30 minutesAcquire toolsets and participate in Levels 1 through 66 x 4.5 hoursRead sim game instructions and start preparing for Levels 2+5 x 1 hourSim Game Reinforcement(Electable)4 hoursComplete scored assessmentPass mark: 50%30 minutesReceive personalized assessment report and graduation certificate
Complete an online diagnostic profiles15 minutesRead sim game instructions and start preparing for Levels 2+Sim GameReinforcement(Electable)Receive personalizedassessment report andgraduation certificate5 x 1 hourComplete scored assessmentPass mark: 50%30 minutes4 hoursTechnology Session including playing a sim gameAcquire toolsetsand participate inLevels 1 through 630 minutesWatch negotiationtraining videos2 hours6 x 4.5 hours
311234567891011121314151617181920212223242526272829301234SEPTEMBERParticipate in or observe Sim ReinforcementProvide team's emails4 hoursReview meeting to discuss your team's diagnostic report1 hourCreate customized sim with one of your senior negotiators 3 hoursParticipate in or observe course23 hoursReview meeting to discuss the team's assessment report(s)In the next team meeting invite the sharing of assessment stories, and also coach the teamReview proposed solution, raise purchase order, and book training dates1 hour
311234567891011121314151617181920212223242526272829301234SEPTEMBERProvide team's emailsReview meeting to discuss your team's diagnostic report1 hourCreate customized sim with one of your senior negotiators Participate in or observe courseParticipate in or observe Sim ReinforcementReview meeting to discuss the team's assessment report(s)In the next team meeting invite the sharing of assessment stories, and also coach the teamReview proposed solution, raise purchase order, and book training dates3 hours23 hours4 hours1 hour
311234567891011121314151617181920212223242526272829301234SEPTEMBERReview proposed solution, raise purchase order, and book training datesParticipate in or observe courseReview meeting to discuss the team's assessment report(s)In the next teammeeting invite thesharing of assessmentstories, and also coachthe teamParticipate in or observeSim ReinforcementCreate customizedsim with one of yoursenior negotiatorsReview meeting todiscuss your team'sdiagnostic reportProvide team's emails1 hour3 hours23 hours4 hours1 hour

Sim Game Platform

Weโ€™ve created the worldโ€™s most advanced negotiation simulation game platform. Graduates describe our gamified courses as intense, highly valuable, and fun. When learning is fun, lessons stick, and new empowering habits flourish and endure. Our sim game platform accelerates teams along their learning trajectories. Expect to receive more focused feedback than ever before.

For the first time ever our sim game platform enables your team to:

1 Track negotiations through all levels, including comparing progress to colleagues in friendly rivalry with our Leaderboards.
2 Measure the amount of value each side achieved, plus the gold left on the table.
3 Put your finger on your moments of excellence, and your missed opportunities. Our Negotiation Experts will provide feedback.

We have sims from a variety of industries in our platformโ€™s library. Ask if we have sims for your industry.

Sales Negotiation Training

Feel far more confident closing more and larger deals in less time, at higher margins. Have fun learning how to close win-win deals using our world-first sim game.

Who's This Seminar For?

Sales Negotiation graduates typically have the following job titles: Sales Directors, Sales Managers, Account Managers (National and Regional), Key Accounts Managers, Commercial Account Managers, Business Development Managers (BDM), Account Executives, Brand Managers, Internal Sales, Entrepreneurs, Sales Support and various Sales Specialists, Sales SVP (Senior Vice-President) and VP's, and everyone involved in selling products, services, equipment and ideas.

Testimonials

Sales Negotiation Training

Feel far more confident closing more and larger deals in less time, at higher margins. Have fun learning how to close win-win deals using our world-first sim game.

Customize around your Teamโ€™s Unique Needs

Most training providers will claim to customize their solutions. This leaves it to you to ask precisely how they customize. We proudly offer the most customizable online facilitator-led sales negotiation skills training.

Retention & ROI

The dirty secret the training industry isn't willing to bring up is the โ€˜forgetting curveโ€™. Most legacy training delivers only a 10-15% retention 6-12 weeks after the course. Weโ€™ve made it our mission to dramatically improve our clientsโ€™ retention and, with it, their training ROI. Weโ€™re proud to share that weโ€™ve found a far better way. Letโ€™s meet to discuss how to guarantee high retention and ROI for your team.
Legacy
Training
10%
Interactive,
Sim Game
Feedback,
Assessment
Interactively Building Skills &
Confidence, Personalized Sim
Game Feedback, Assessment
43%
Sam
Procurement Category LeadOpen enrolment Procurement Negotiator
Diagnostic
Customization
Diagnostic Customization
55%
Amit
Supply Chain Planning ManagerProcurement Negotiator
Tailored Sim
Game
Tailored Sim Game
62%
Tomoko
Solutions ArchitectCustomized to Level 3
Post Training
Sim Game
Reinforcement
Post Training Sim Game
Reinforcement
70%
Deta
Director of Strategic AccountsSales Negotiator
Leadership
Supporting &
Coaching
Leadership Supporting & Coaching
90+%
Matteo
Director of Industrial SolutionsSales Negotiator
Interactive,
Sim Game
Feedback,
Assessment
43%
Sam
Procurement Category LeadOpen enrolment Procurement Negotiator
Diagnostic
Customization
55%
Amit
Supply Chain Planning ManagerProcurement Negotiator
Tailored Sim
Game
62%
Tomoko
Solutions ArchitectCustomized to Level 3
Post Training
Sim Game
Reinforcement
70%
Deta
Director of Strategic AccountsSales Negotiator
Leadership
Supporting &
Coaching
90+%
Matteo
Director of Industrial SolutionsSales Negotiator

Diagnose

Unless you measure your team before your training, youโ€™ll be unable to customize to suit your teamโ€™s needs. Since 2005, clients have trusted our diagnostic profile to gain insights into their teams' needs and to baseline their teams against the competition.

Leaders tell us that our reports confirmed what they had noticed and that they gained new insights from our debrief conversation. Your teamโ€™s diagnostic profile informs our customization choices.

Question: Which business goal is most important in your negotiations?
Revenue Gross Margins Net Profit Market Share Costs
11 46 38 7 5
0 10 20 30 40 46

Live Online or Classroom

Classroom

Your training can be delivered at your offices or at an off-site venue, such as a hotel or conference centre.

Maximum class sizes are typically either 12 with video, or 28 without video. The simulation games are used across all levels - so participants will need their laptops.

Live Online Facilitator-led

Weโ€™ve been delivering live online training since 2015, and now enjoy similar ratings and feedback from graduates to our classroom courses. Since more meetings are happening via video calls than ever before, the best way to equip your sales team is a live online video training.

Interaction and energy levels are kept high. Inclusive of breaks, each of our levels requires 4 1/2 hours, accommodating up to 20 participants.

Meet the Experts

Our Negotiation Experts are passionate about delivering top and bottom line results to your organization. All are experienced in training sales teams across a variety of countries and industries.

Training Course Approach

Our training is highly experiential. You'll spend most of your time negotiating your way through challenging seller-buyer role plays.
A sales Negotiation Expert will then be reviewing results, pinpointing your moments of genius and learning opportunities.

Assessment & Certification

Weโ€™re big on measuring. We measure negotiators before the course using our Negotiation Diagnostic Profile. We also measure negotiators three months after the training using our scored assessment. The pass mark is 50%, with graduates receiving personalised reports and certificates. A group report is discussed with leadership.

Our post-training assessment enables us to pinpoint which tools and skills your team is enjoying the best results from. This supports your managers and team after the assessment via coaching and team discussions. The net result? Higher retention and ROI.

assessment assessment

Sales Negotiation Training

Feel far more confident closing more and larger deals in less time, at higher margins. Have fun learning how to close win-win deals using our world-first sim game.

Kate Johnson Commercial General Manager

Their extensive preparation, enthusiasm and follow up has made The Negotiation Experts an integral part of my team. The high standards they set are always achieved.

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Customize Your Course

We know that one size does not fit all. We are the most flexible negotiation provider. So tell us more about your needs and we can talk about how to achieve and exceed your goals.

Graduates Interview

Open Enrolment Course

Start enjoying next level sales results after graduating from this award winning course. You'll be sharpening your sword against experienced procurement and sales professionals from around the world. You'll be negotiating your way through challenging true to life sims using our world first sim games. A global Negotiation Expert will be on hand to share unrivalled in depth feedback. We will quickly uncover your strengths and learning opportunities and give you powerful pointers to improve faster than ever before. This course is most often described by graduates as fun, intense and a game changer for their sales careers.

Top Corporate Online Training Company 2023
Recognized by Manage HR

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Offer Ends 19 May 2026
Investment Per Participant:
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$1,812 $2,265
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